We understand how important it is for you, as a trainer, to have a stress free start to the day allowing you to concentrate on the job in hand. As a result we have introduced a 47 point checking procedure which ensures your event runs like clockwork.
Peace of mind on the day
Prior to your arrival our team checks everything from the room layout and temperature to whether the flipchart pens and technical equipment work 100%, reducing wasted time and frustration for you and your delegates during the day. This allows you to start the day stress free and raring to go!
Introduction to the Venue
Once all your delegates are assembled and seated one of our staff will carry out a short introduction to the venue, including information on the toilet location, fire alarms/fire procedure, refreshment locations and times, one less thing for you to worry about.
Management and Technical Support
Our experienced events managers are on hand throughout the day to assist with any needs you may have including administrative requirements. In addition, unlike some other venues, we have our own dedicated in-house technical support team who are on-hand to assist with any technical problems which may arise.
Going that extra mile
Sometimes when we are away from home things don’t always go as planned! At Edinburgh Training and Conference Venue we like to assist with any difficult situation eg: you rip your tights on the way in, the heel falls off your shoe, or your mobile battery dies when your wife is in her 40th week of pregnancy……
Where possible, our team will go that extra mile to make your day more comfortable by sourcing an appropriate mobile charge, pair of tights, or taking your shoes to be repaired. If it’s possible, we’ll do it!
